[vc_row equal_height=”yes” css_animation=”none” css=”.vc_custom_1498580074265{margin-right: -40px !important;margin-left: -40px !important;}”][vc_column offset=”vc_col-lg-6 vc_col-md-6″ css=”.vc_custom_1496932335926{border-right-width: 1px !important;padding-top: 20px !important;padding-right: 40px !important;padding-bottom: 10px !important;padding-left: 40px !important;border-right-color: rgba(129,129,129,0.2) !important;border-right-style: solid !important;}”][woodmart_title align=”left” style=”bordered” title=”SEND US AN EMAIL” css=”.vc_custom_1484242758590{margin-bottom: 20px !important;}”][contact-form-7 id=”32939″][/vc_column][vc_column offset=”vc_col-lg-6 vc_col-md-6″ css=”.vc_custom_1496932331302{padding-top: 20px !important;padding-right: 40px !important;padding-bottom: 10px !important;padding-left: 40px !important;}”][woodmart_title align=”left” style=”bordered” title=”FREQUENTLY ASKED QUESTIONS” css=”.vc_custom_1484251594500{margin-bottom: 20px !important;}”][vc_tta_accordion][vc_tta_section title=”How can I order?” tab_id=”1725125485290-1216ad41-f1f0″][woodmart_text_block woodmart_css_id=”66d3538a525e2″ woodmart_inline=”no” responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2NmQzNTM4YTUyNWUyIiwic2hvcnRjb2RlIjoid29vZG1hcnRfdGV4dF9ibG9jayIsImRhdGEiOnsidGFibGV0Ijp7fSwibW9iaWxlIjp7fX19″ parallax_scroll=”no” wd_hide_on_desktop=”no” wd_hide_on_tablet=”no” wd_hide_on_mobile=”no”]You can order easily using our online platform. When you find a product you need, you can add it to cart, login and go through the ordering process. After the order is ready, you will receive order summary to your email. Order summary will also be stored to your account.[/woodmart_text_block][/vc_tta_section][vc_tta_section title=”Where can I view my invoice?” tab_id=”1725125485298-e3c17573-38a2″][woodmart_text_block woodmart_css_id=”6852cce5a50e6″ woodmart_inline=”no” responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2ODUyY2NlNWE1MGU2Iiwic2hvcnRjb2RlIjoid29vZG1hcnRfdGV4dF9ibG9jayIsImRhdGEiOnsidGFibGV0Ijp7fSwibW9iaWxlIjp7fX19″ parallax_scroll=”no” wd_hide_on_desktop=”no” wd_hide_on_tablet=”no” wd_hide_on_mobile=”no”]You can view your full details on the account info page.
Please be aware that this is only possible if you signed up online. In all other cases or if you have any questions related with another issue, you can reach out to our support team directly through info@aiwaeurope.com.[/woodmart_text_block][/vc_tta_section][vc_tta_section title=”Can I return an item?” tab_id=”1725125646446-21a5ef23-13d6″][woodmart_text_block woodmart_css_id=”66d35434c8495″ woodmart_inline=”no” responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2NmQzNTQzNGM4NDk1Iiwic2hvcnRjb2RlIjoid29vZG1hcnRfdGV4dF9ibG9jayIsImRhdGEiOnsidGFibGV0Ijp7fSwibW9iaWxlIjp7fX19″ parallax_scroll=”no” wd_hide_on_desktop=”no” wd_hide_on_tablet=”no” wd_hide_on_mobile=”no”]We want you to love your item from Aiwa. So if it isn’t everything you hoped for or if you placed the order by mistake, all items may be returned within 30 days of delivery.[/woodmart_text_block][/vc_tta_section][vc_tta_section title=”Will you restock items indicated as “out of stock?“” tab_id=”1725125731488-1aaac3a4-3673″][woodmart_text_block woodmart_css_id=”66d3546b90c97″ woodmart_inline=”no” responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2NmQzNTQ2YjkwYzk3Iiwic2hvcnRjb2RlIjoid29vZG1hcnRfdGV4dF9ibG9jayIsImRhdGEiOnsidGFibGV0Ijp7fSwibW9iaWxlIjp7fX19″ parallax_scroll=”no” wd_hide_on_desktop=”no” wd_hide_on_tablet=”no” wd_hide_on_mobile=”no”]If a popular item is out of stock, we try hard to restock it.
You can sign up for our Aiwa newsletter to receive an email once an item you want is back in stock.[/woodmart_text_block][/vc_tta_section][/vc_tta_accordion][woodmart_title align=”left” style=”bordered” title=”CONTACT US” css=”.vc_custom_1484253141262{margin-bottom: 35px !important;}”][vc_row_inner css=”.vc_custom_1484253288811{margin-bottom: 0px !important;}”][vc_column_inner width=”1/2″][woodmart_info_box image=”21945″ rounding_size=”” image_alignment=”left” title_size=”small” btn_position=”static” btn_style=”link” css=”.vc_custom_1750256857147{background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}” img_size=”40×40″ woodmart_css_id=”6852ccc2c1453″ svg_animation=”no” info_box_inline=”no” wd_z_index=”no” wd_hide_on_desktop=”no” wd_hide_on_tablet_landscape=”no” wd_hide_on_tablet=”no” wd_hide_on_mobile=”no” responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2ODUyY2NjMmMxNDUzIiwic2hvcnRjb2RlIjoid29vZG1hcnRfaW5mb19ib3giLCJkYXRhIjp7InRhYmxldCI6e30sIm1vYmlsZSI6e319fQ==”]Phone: +34 935952989
Email: rma@aiwaeurope.com[/woodmart_info_box][woodmart_info_box image=”21957″ rounding_size=”” image_alignment=”left” title_size=”small” btn_position=”static” btn_style=”link” css=”.vc_custom_1725126006937{background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}” img_size=”40×40″ woodmart_css_id=”66d3555a4b7b8″ svg_animation=”no” info_box_inline=”no” wd_z_index=”no” wd_hide_on_desktop=”no” wd_hide_on_tablet_landscape=”no” wd_hide_on_tablet=”no” wd_hide_on_mobile=”no” responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2NmQzNTU1YTRiN2I4Iiwic2hvcnRjb2RlIjoid29vZG1hcnRfaW5mb19ib3giLCJkYXRhIjp7InRhYmxldCI6e30sIm1vYmlsZSI6e319fQ==”]Address: Av. Segle XXI, 34
08840 – Viladecans
Barcelona – España[/woodmart_info_box][/vc_column_inner][vc_column_inner width=”1/2″][woodmart_info_box image=”21953″ rounding_size=”” image_alignment=”left” title_size=”small” btn_position=”static” btn_style=”link” css=”.vc_custom_1725125967613{background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}” img_size=”45×45″ woodmart_css_id=”66d354f7e3b3a” svg_animation=”no” info_box_inline=”no” wd_z_index=”no” wd_hide_on_desktop=”no” wd_hide_on_tablet_landscape=”no” wd_hide_on_tablet=”no” wd_hide_on_mobile=”no” responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2NmQzNTRmN2UzYjNhIiwic2hvcnRjb2RlIjoid29vZG1hcnRfaW5mb19ib3giLCJkYXRhIjp7InRhYmxldCI6e30sIm1vYmlsZSI6e319fQ==”]Support Monday to Friday from 9h30 to 17h30[/woodmart_info_box][/vc_column_inner][/vc_row_inner][vc_separator css=”.vc_custom_1484254145420{margin-bottom: 30px !important;}”][woodmart_text_block text_font_weight=”600″ text_color=”title” woodmart_css_id=”66d355a0c2c71″ parallax_scroll=”no” woodmart_inline=”no” wd_hide_on_desktop=”no” wd_hide_on_tablet_landscape=”no” wd_hide_on_tablet=”no” wd_hide_on_mobile=”no” responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2NmQzNTVhMGMyYzcxIiwic2hvcnRjb2RlIjoid29vZG1hcnRfdGV4dF9ibG9jayIsImRhdGEiOnsidGFibGV0Ijp7fSwibW9iaWxlIjp7fX19″]Do you have questions about how we can help your company?
Send us an email and we’ll get in touch shortly.[/woodmart_text_block][/vc_column][/vc_row]